Motivating team members is one of the most important duties of a sales manager. He needs to make his team work as a single unit working towards a common objective. He must ensure team members don’t fight amongst themselves and share cordial relationship with each other. Develop lucrative incentive schemes and introduce monetary benefits to encourage them to deliver their level best. Appreciate whenever they do good work.
It is the sales manager’s duty to ensure his team is delivering desired results. Supervision is essential. Track their performances. Make sure each one is living up to the expectations of the organization. Ask them to submit a report of what all they have done through out the week or month. The performers must be encouraged while the non performers must be dealt with utmost patience and care.
He is the one who takes major decisions for his team. He should act as a pillar of support for them and stand by their side at the hours of crisis.
A sales manager should set an example for his team members. He should be a source of inspiration for his team members.
A sales manager is responsible for not only selling but also maintaining and improving relationships with the client. Client relationship management is also his KRA.
As a sales manager, one should maintain necessary data and records for future reference.