Manager-Quality

PeopleStrong HR Services Pvt. Ltd.
  • Gurgaon
  • 10-15 lakh
  • 4-5 years
  • Views
  • 27 Apr 2017

  • Quality Control/ Quality Assurance - Software

  • IT/ Technology - Software/ Services
Job Description

Good knowledge of standard software development methods (SDLC, Agile, etc.)
Understands various software specific Audit processes like CMMI, ISO-9001 etc and their required artifacts
Experience in strategizing, rolling out and tracking various processes
Experience in implementing at-least one Agile software development methods like Lean, RUP etc
Hands-on experience in change management efforts related to the delivery of projects (e.g., training, cultural change, process change)
Demonstrated experience modeling business processes using a variety of tools and techniques
Ability to work across multiple, distributed, functional groups
Strong proficiency in Microsoft Office (PPT, Excel, Visio) and an aptitude for technology
Flexible and proactive/self-motivated working style with strong personal ownership of problem resolution
Strong communication skills with sound articulation and comprehension
Analyze current state processes, recommend future state processes based on best practices and own the execution of such change for business process improvement efforts
Manage the performance of a project by tracking deliverables, timeline performance, change requests, project issues and project risks
Communicate the objectives and status of projects to the relevant stakeholders during the life of a project, including project plans, status updates, change orders, significant issues and timelines
Support change management efforts related to the delivery of projects (e.g., training, cultural change, process change)
Assist with development of functional training materials for new deliverables and conducting end-user training, as required
Challenge current working practices; identify process improvement opportunities and facilitate goal setting using customer feedback, analysis, benchmarking and other forms of process evaluation
Help define and identify key measures and performance metric targets for proposed changes
Develop best practices and tools, and manage the distribution and use of the methodology throughout the company


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