Manager-Process Excellence

2COMS Consulting Pvt. Ltd.
  • Pune
  • 10-13 lakh
  • 8-13 years
  • Views
  • 17 Nov 2016

  • Operations

  • BPO/ ITES/ Call Centers
Job Description

Job description

Key Responsibilities

Ability to drive change in a division, interfacing with Operations Process Managers and Senior Process Managers
Identifying roadmap of process improvement for the division
Leading Six Sigma Black Belt projects
Mentoring projects based on tools and methodologies (Kaizen, Six Sigma) - Conducting reviews for Kaizen projects.
Conduct trainings of Six Sigma, Kaizen and other quality concepts
Might need to travel onshore for process improvement exercises and other assignments
Get certified as per the organizational requirements for expertise in Finance and Accounting, Insurance and/or Business Excellence domains

Candidate Profile

Excellent written and verbal communication skills
Graduate from any stream (>=55% in 10th, 12th and graduation)
Good analytical skills and data mining abilities
Should be comfortable with Minitab, Advanced MS Excel tools and reporting
Experience in planning and conducting Internal Audits and adhering to the compliance framework would be an added advantage
Six Sigma Green Belt / Black Belt certified
Experience in transitioning projects is an advantage
5+ years of relevant experience in Process Excellence role
Ability to work independently with minimum supervision
Candidate should be from the BPO/KPO industry
Experience in Insurance domain is an added advantage

Competencies/Skill sets for this job

Finance Business Excellence Accounting

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About Organisation

2COMS Consulting Pvt. Ltd.