Manager - Process Excellence

Ikya Human Capital Solutions Pvt Ltd
  • Delhi
  • 10-15 lakh
  • 8-11 years
  • Views
  • 26 Dec 2016

  • Operations

  • BPO/ ITES/ Call Centers
Job Description

- Certified lean Six Sigma Black Belt on or before 2011

- Must have in-depth knowledge of Finance & Accounting i.e. AP,AR, Recs, Fixed Asset, GL Accounting, Financial reporting etc.

- Lean & Six Sigma TTT certified

- Experience in Project management, preferably PMP

- Must have in-depth knowledge of Business Process Mapping and Modeling

- Bachelors or higher education degree in Accounting with overall 7-10 years of experience with 2-3 years of experience in two or more of the following areas-

Business Process Re-engineering, Transformation, Lean Six Sigma, & Program Management

- Possesses outstanding analytic and problem solving skills as well as a strong ability to dissect up from business requirements and realize true business need in order to identify opportunities.

- Excellent communication skills and exposure to International assignments and/or client engagement with the ability to communicate at all levels.

- Excellent writing and reporting skills in order to transform the conversations and the current working procedures into a documented business process.

- Analytical bend of mind in order to understand the business needs and the workflow of the management and the administration tasks.

Job Description

The candidate will need to understand & comprehend client requirements and ensure the project is completed on time and within budget. Key responsibilities include-

- Support project initiatives, including identifying and analyzing preliminary business needs, business processes

- Participate in due diligence to identify processes and document SOP and draw process maps as per BPMN standards

- In-depth knowledge of Six sigma tools

- Conduct Value stream Mapping exercise

- Ability to create, execute, and maintain an - AS IS" to - TO BE" Roadmap.

- Design Business Processes.

- Re-Design Business Processes.

- Document and Present Business Processes.

- Create and Analyze Business Strategies.

- Create and Analyse Process Maps.

- Identify Process Improvements opportunities.

- Understand critical business and information technology risks.

- Demonstrate advanced understanding of business processes, internal control risk management, IT controls, and related standards.

- Identify and evaluate complex business and technology risks, internal controls which mitigate risks, and related opportunities for internal control improvement.

- Identify opportunities for improvement and bottlenecks through waste analysis and consistency analysis.

- Analyse incoming work/demand and workload allocation methods.

Working Conditions

- Travel may be required, must have a valid passport

- Ability to attend and conduct presentations.

- Flexible working hours


Competencies/Skill sets for this job

Working Conditions Allocation Risk Management Business Strategies

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