Candidate should be from ITES/BPO/Telecom/KPO Background and should be a Team Leader/ Ast.Manager on papers.
Candidate must have experience into AM Ops (Voice/Non Voice) for international process.
Should be flexible for 24 x 7 shift. Rotational off would be there & 5 days working.
Candidate should be aware of operation metrics, attrition, shrinkage,SLA Mgmt,CSAT