Manager- Customer Support Engineering

Flexi Partners
  • Bangalore
  • 11-12 lakh
  • 7-12 years
  • Views
  • 22 May 2017

  • Project/ Program Management non IT

  • Construction/ Real Estate
Job Description

Work closely with the Engineering Department to understand project status and delays (if any); Ensure timely communication of the same (status updates) to the customer
Regularly interact with customers to understand issues / concerns / complaints / modification requirements; Communicate these promptly to the Engineering Department and ensure timely resolution of the same
Work closely with customers and the relevant banks / financial institutions to obtain the required documentation and drive timely collections
Coordinate with key departments (Engineering, Finance, Legal, Liaison etc.) to ensure timely completion of all handover formalities
Maintain a repository of customer issues / queries; Provide inputs to the relevant departments to ensure incorporation of customer feedback into future projects

Competencies/Skill sets for this job

Liaison Legal Support Engineering

Job Posted By

Neetha Poojary
VP Talent Search

About Organisation

Flexi Partners