Manager Contact Center

Talent Leads Consultants
  • Gurgaon
  • 2-3 lakh
  • 2-4 years
  • Views
  • 16 Feb 2018

  • Customer Service

  • Banking - Retail
Job Description

Manage end to end Level 1 Email & Chat processes outsourced work on business projects with aim to ensure improved customer experience and satisfaction. Escalation management, process improvement. Desired Candidate Profile - Require experience in customer service department with any bank or NBFC company.

Competencies/Skill sets for this job

Customer Service

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About Organisation

Talent Leads Consultants