Manager / Assistant Manager - HR Business Partner

  • Delhi
  • Confidential
  • 8-10 years
  • Views
  • 19 Dec 2018

  • HR/ Human Resources & Admin

  • BPO/ ITES/ Call Centers
Job Description

Manager/ AM - HRBP {BPO (US Shift)}
- Proactively Analyze issues/trends (such as attrition, disengagement, etc.), recommend strategies and take up end to end ownership to implement the desired change/outcome.
- Employee relations contact to assist employees and managers in resolving issues and grievances.
- Assess employee development needs, make recommendations, and implement appropriate solutions.
- Offer thought leadership regarding organizational and people-related strategy and execution.
- Ensure data accuracy within HR systems.
- Provide appropriate coaching and development feedback to managers and employees.
- Solve problems and get to the root cause of any issue and quickly implement solutions.
- Partner with colleagues in HR to implement solutions.
- Work with the business on local on-boarding, off-boarding, and training.
- Oversee the performance cycle and the engagement survey.
- Use data to inform and guide decisions and policies.
- Provide expertise on local India comp practices.
- Support hiring managers in the local recruitment processes Requirements. 

Qualification, Experience & Skill Sets:

1. MBA in HR with 8+ years of HRBP experience in a BPO Environment & Must Have handled Span of 1000+ employees

2. Experience should include a focus on performance management, employee relations, data analytics and reporting.

3. Must have experience in conducting compensation benchmarking & analysis.

4. Must have strong interpersonal and communication skills and be able to build.

5. Good Personality with excellent communication skills.

6. Should be a good team player, same kind of experience required.

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