MS Dynamics CRM - (L3) support

Computer Power Group Inc
  • Hyderabad, Secunderabad
  • 10-12 lakh
  • 5-12 years
  • Views
  • 27 Oct 2016

  • IT/ Information Technology

  • IT/ Technology - Software/ Services
Job Description

Client : CMMI Level-5(Product Based company)

Job Description:

• Perform level – 3 (L3) support of Dynamics CRM

• Act as a Subject Matter Expert (SME) and the Go-To person for Dynamics CRM

• Act as consultant in assisting the usage of Dynamics CRM to end-users

• Provide ad-hoc training to end-users and L1 and L2 (IT services teams)

• End-to-end development of additional functionality to existing standard and custom modules in CRM (e.g.: Sales, Marketing, Quotes, Orders etc.)

• Involving in mainstream development of other CRM projects

• As this involves interacting with business end-users, Excellent communication skills are must.

Competencies/Skill sets for this job

Cmmi L3 Support Ms Dynamics Sales Crm Projects

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About Organisation

Computer Power Group Inc