Lead/assistant Manager - HR

  • Delhi
  • Confidential
  • 2-5 years
  • Views
  • 02 Jul 2018

  • HR/ Human Resources & Admin

  • BPO/ ITES/ Call Centers
Job Description

The incumbent in this role will be responsible for handling complete employee lifecycle, from induction through to exit of an employee. The business partner leads and manages the people management related agenda with the internal stakeholders. Roles & Responsibility: Employee Relations: - Act as the first line of contact in Human Resources for any employee relations issues involving employees between entry-level and Executive Manager. - Support, develop and coach people managers to manage employee relations issues using Company policies, procedures and best practice, ideally resolving issues where possible informally. Talent Mapping & Promotions: - Manage all internal promotions career level in consultation with the relevant Senior HRBP to ensure reflection of competence, diversity - Designs succession plans for key talents and key job positions Organization Development: - Actively identifies gaps, proposes and implement changes necessary to cover risks. - Facilitates the management team to bring best solutions for employees. - Support the Senior HRBP's change programmes ensuring that they provide a value adding service in all initiatives Reward & Remuneration: - Ensure timely Implementation of rewards & recognition plan Projects / Initiatives & Strategy: - Partner with team in the implementation of the strategic HR Plan, projects and initiatives that add value to both our business and employees. - Acts as the performance improvement driver and provokes positive changes in the people management - Proactively supports the delivery of HR Processes at the client's side - Manages HR Projects cross-functionally Administration, Systems & Records: - To promote the use of HR systems policies and processes, challenging appropriately as necessary. - Manage exit processes for staff, carrying out exit interviews etc. - Designs and maintain organization vitality charts - Drive internal and external HR Communication - Drive event's and activities aimed at developing an employee-friendly culture thereby increasing employee motivation Desired Candidate Profile: Qualification And Experience: 1. Strong business and HR acumen, including problem-solving skills, critical thinking, and analysis 2. Proven ability to influence and partner with different levels of the organization to achieve results 3. 2-5+ years of experience in Human Resources 4. Strong on HR concepts Incumbents must possess a willingness to take ownership of critical tasks in scope. 5. Ability to demonstrate good judgment/ problem-solving skills when making decisions. Strong on stakeholder management and interpersonal skills Strong written and verbal communication High energy and drive 6. Ability to maintain strict confidentiality 7. Strong project/program management skills, with the ability to obtain buy-in and then drive execution 8. Excellent Communication Skills.

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