Key Account Manager

Talent Leads Consultants
  • Delhi, delhi
  • Confidential
  • 5-6 years
  • Views
  • 23 Jan 2018

  • Sales & Marketing

  • Recruitment/ Staffing
Job Description

Min 5 - 6 years of experience in General Insurance/ Insurance Broking role for Motor insurance sales role Key Account Manager - OEM Key Result Areas Supporting Actions Dealer Activation, Servicing and Retention Approach dealers as per the dealer database shared by the OEMs, share details about services, check for dealers choice of insurers and fix meetings for RMs and respective insurers with the dealers Facilitate negotiations between dealers and insurers, and ensure that RMs follow - up with both parties for closing a deal Share the system details and processes with the dealers Liaise with internal teams and dealers to enable system set - up, and act as point of contact for any queries or issue resolution around the same for the dealer Ensure that servicing issues of the dealers (eg. payout issues, claims issues, system issues) are resolved, and liaise with the insurer or RM or IT team, as required, for the same Ensure that dealers follow SOPs and provide complete and correct documents as per the agreed terms and conditions Ensure dealer retention by bringing value additions for dealers in collaboration with the OEM management Reach out to new dealers empaneled by OEMs month - on - month Driving New Business and Renewals Educate dealers on how the product is different from others in the market, and benefits for the dealer Organize trainings for dealers on how to pitch the products Ensure that SOPs are followed by the sales team throughout the process, and service level is optimal Build add - ons into the policy Follow - up with RMs for driving renewals Managing Multiple Stakeholders Build and maintain relationships with insurers, keep them updated on the number of dealers activated and the status of monthly targets, and arrange for monthly meetings where some are along with the OEM Liaise with insurers for timely resolution of issues escalated by dealers, and conversely

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