Achieving sales quota and assigned strategic account objectives. He/ She represents the entire range of company
products and services to assigned customers, while leading the customer account planning cycle and ensuring
assigned customers needs and expectations are met by the company.
Essential Functions/ Responsibilities:
Establishes productive, professional relationships with key personnel in assigned customer accounts.
Coordinates the involvement of company personnel, including support, service, and management
resources, in order to meet account performance objectives and customers expectations.
Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts.
Proactively leads a joint company- strategic account planning process that develops mutual performance
objectives, financial targets, and critical milestones for a one and three- year period.
Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
Leads solution development efforts that best address customer needs, while coordinating the
involvement of all necessary company personnel.
Train & develop on- shop promoters in various MOR outlets.
Manage displays with support of marketing & other functions.
Supports tertiary movement with various marketing & other activities.
Accountabilities & Performance Measures
Achieves assigned sales quota in designated strategic accounts.
Meets assigned expectations for profitability.
Achieves strategic customer objectives defined by company management.
Completes strategic customer account plans that meet company standards.
Maintains high customer satisfaction ratings that meet company standards.