Key Account Manager - SCM

  • Delhi
  • 10-15 lakh
  • 6-11 years
  • Views
  • 01 Jun 2017

  • Sales/ Business Development/ Account Management

  • Internet/ ECommerce
Job Description

1. High service level

- O- D-2.5 days -3 day delivery

- RTO - 8%-9%-

- Track performance on an on going basis

- Chase up with the internal operations team to impose performance

2. Timely Issue resolution

- Work on important areas

- Program management new initiative

3. Billing + Payment

- Ensure timely release of bills from accounts

- Ensure timely payment resolution

4. Pricing

- Issue internal and from Client

- Ensure pricing of Client is good enough to get over 5%

- Get a separate P&L for and highlight concern

5. Reconciliation

- Do reconciliation of shipment bills & payments


Describe the major challenges you face in carrying out your job, and what you do in order to overcome them.

- Client stakeholder management-Specifically when stakeholder are senior


Describe 1 or 2 typical decisions you have to make, in the course of your job.

- Decision on reconciliation status

- Decision on accepting debts

Competencies/Skill sets for this job

Pricing Reconciliation Operations

Job Posted By

About Organisation