- Administer JIRA (Core and Software), Confluence, and formulate technical solutions using JIRA and associated JIRA plugins/Atlassian Products.
- Create JIRA projects, queries and reports as needed
- Create custom workflows, post functions, validators
- Make changes to workflows, screens, fields and reporting
- Provide ongoing support and configuration maintenance
- Develop solutions extending Atlassian REST services and JIRA plugins using the Atlassian SDK
- Design & manage JIRA/Confluence queries, dashboards for metrics reporting for various teams
- Serve as the JIRA / Atlassian technical resource (Subject Matter Expert- ) for migrations to ensure adoption of development/workflow processes, address user questions and develop training as needed