Responsibilities and Duties:
Understanding customers' diverse, specific business needs and applying product knowledge to meet those needs.
Ensuring quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers' systems and processes and then documenting them.
Cold-calling in order to create interest in products and services, generate new business leads and arrange meetings.
Identifying and developing new business through networking and courtesy and follow-up calls.
Preparing and delivering customer presentations and demonstrations of the software, articulately and confidently.
Marketing and promoting a portfolio of products by writing and designing sales literature and attending industry events.
Maintaining awareness and keeping abreast of constantly changing software and hardware systems and peripherals.
Developing effective sales plans using sales methodology.
Providing technical advice to customers on all aspects of the installation and use of computer systems and networks, both before and after the sale.
Advising on software features and how they can be applied to assist in a variety of contexts such as accounting, manufacturing or other specialist areas.
Meeting sales targets set by managers and contributing to team targets.
Networking with existing customers in order to maintain links and promote additional products and upgrades.
Handling hardware or software problems and faults and referring on to specialist technical colleagues.
Responding to tender documents, writing proposals, reports and supporting literature.
Managing the workload in order to organise and prioritise daily and weekly goals.
Contributing to team or progress meetings to update and inform colleagues.
Required Experience, Skills and Qualifications
Experience: > 6 months to 1 years.