Hotel Manager / Guest Relation Executive

PeopleStrong HR Services Pvt. Ltd.
  • Bangalore, Delhi, Kolkata, Gurgaon, Noida
  • Confidential
  • 0-5 years
  • Views
  • 09 Nov 2018

  • Customer Service

  • Hotels/ Restaurants / Hospitality
Job Description

Guest Relation Executive.
Helps & Assists the Hotel Manager with all day tasks
Managing core front office responsibilities including cash closing & cash management
Manage breakfast operations and take guest feedbacks during it.
Will help in Room service (F&B & Amenities)
Maintain inventory count in the property
Do guest delight activities and create great guest experiences
Should audit rooms and fill room checklists
Hotel Manager
Heads the front office, F&B & Housekeeping function of a hotel
Controls and regulates expenses at a hotel to ensure a better P&L statement
Maintains contractibility & process adherence at the hotel to ensure guests have a seamless experience
Identifying , fixing & correcting all repair and maintenance related tasks at the hotel.
Auditing rooms, kitchen, reception and identifying process gaps
Checks for Inventory and maintains proper Par stock
Prepares the Roster for the Team & ensuring it is adhered to
Should be hands on & willing to roll up the sleeves to lead by example in any vertical of hotel

Competencies/Skill sets for this job

Guest Relation Manager Gre Manager Front Office

Job Posted By

Mukesh Choudhary
Senior Recruitment Associate