Hotel Manager

PeopleStrong HR Services Pvt. Ltd.
  • Delhi, Chandigarh, Dehradun, Jaipur, Gurgaon, Noida, delhi
  • 2-3 lakh
  • 0-4 years
  • Views
  • 07 May 2019

  • Customer Service

  • Hotels/ Restaurants / Hospitality
Job Description

Hotel Manager​

Helps & Assists Guests with Check-in & Check-out.​

Meets every guest upon Check-in & Check-out.​

Check all the arrival ready rooms before guest arrival.

Easily Accessible/Reachable by Guests during the shift.​

Proactively solves Guests escalations to the guest satisfaction levels.​

Maintain PMS Software with compliance.

Takes rounds of the Hotel (twice in a day; quality checks).​

Checks (as per defined format/schedule) Random Rooms (both arrival & occupied), in order to quality check the standards.​

Housekeeping Checks - Cleanliness, use of right chemicals and equipment - training the staff.​

Checks for / Follow-up / Proactively plan for Maintenance issues (identify & fix, proactively plan against etc).

Responsible for daily cash collected at the Hotel, daily cash reporting to owner along with proper bills including F&B.​

Upfront inventory raw materials requirement reporting to owner.​

Checks for Linen Exchange and inventory of Linen (Records being maintained), along with daily laundry.

Job Posted By

Mukesh Choudhary
Senior Recruitment Associate