Helpdesk Executive

Future Focus Infotech Pvt. Ltd.
  • Hyderabad
  • 2-6 lakh
  • 1-2 years
  • Views
  • 20 Jul 2017

  • IT/ Information Technology

  • IT/ Technology - Software/ Services
Job Description

Good verbal & Oral Communication Skills.
The candidate need to have mother-tongue Malayalam or Tamil or Bengali.
Serve as the first point of contact for technical assistance.
Follow standard help desk procedures and record events and problems and their resolution in logs.
Address understanding issues.
Ticketing, Call coordination, call logging, report generation.
Communication to All Business users during Month end.
Must have very good skills in emailing, MS word, MS Excel, MS Outlook.


Competencies/Skill sets for this job

Ms Outlook Help Desk Report Generation Technical Assistance

Job Posted By

Akshay
Executive Delivery

About Organisation

Future Focus Infotech Pvt. Ltd.