Head of Delivery

Orcapod Services
  • Chennai
  • 10-20 lakh
  • 12-20 years
  • Views
  • 13 Oct 2016

  • Project/ Program Management IT

  • IT/ Technology - Software/ Services
Job Description

This role ensures that the client needs are satisfied through the formulation, development, implementation and delivery of application solutions in response to client requirements expressed in approved service requests. They are responsible for the overall project plan, budget, structure, schedule and staffing requirements for the delivery organization. Incumbents are required to manage efforts of Scintel employees as well as third-party vendors to ensure that an integrated solution is provided to meet the client needs. Expert level knowledge is required across PM methodologies including SEI/CMM, emerging technologies and technical architectures pertaining to the client served, and the vision to influence the clients' actions. They hold overall responsibility for cost, schedule and contractual deliverables.

Job Description

Primary function is planning, development and implementation of project efforts that utilize information technology solutions.
Based out of Chennai and Head Delivery across multiple industry verticals like Retail. HealthCare, Manufacturing, CPG, Logistics etc.
Lead large multi-million dollar projects involving Fortune 500 clients
Lead large teams 500+ people globally
Report to the Top Management in USA HQ
Responsible for developing the project scope, defining project guidelines, obtaining business and information technology sponsor approvals and coordinating the resources necessary to successfully complete the project.
Develop, establish and maintain project management standards and procedures.
Refinement of requirements, project coordination, development of plans and schedules, resource planning and estimation and project maintenance.
Has a strategic role in managing and leveraging the entire lifecycle of IT investments in infrastructure and systems.
Expected to communicate major milestones, identify potential project risks, provide continuing direction to the project team and conduct regular status meetings to review project activities.
Responsible for managing the prioritization procedures for changing scope (i.e., change management) and project acceptance procedures.
Throughout the project lifecycle obtains feedback to ensure that project efforts meet customer expectations for contracted time, cost and performance.
Manage multiple projects concurrently
Responsible for initiating, planning, executing, controlling, and closing complex application and system implementation projects using a formal project management methodology.
Oversee the system development and release management processes
Oversee client/customer/vendor relations to ensure that service expectations are met.
Involved in the development of strategic plans for projects of high business complexity.
Develops detailed project plans, budgets and schedules, including goals, risks, and resource allocation.
Monitors project metrics for significant deviations in quality, cost, or schedule.
Monitors all project risks and issues and manages their resolution and impact.
Assists in establishing and improving project management methodologies, procedures and policies.
Coaches and mentors individuals on the project teams and provides feedback on performance to their leaders.

Desired Skills and Experience

Hands-on project delivery experience preferably with e-commerce, Retail, Healthcare, Services industries
Experience leading Multimillion accounts
Hands-on experience with Functional Expertise
Solid experience in executing projects in an Onsite/Offshore model
Must have worked with Global Consulting organization
Proven Leadership and Team building Skills
Excellent written and oral communication skills. Ability to articulate ideas to both technical and non-technical audiences
Keen attention to detail. Superior analytical and problem-solving abilities
Problem Solving Skills
Conceptual and strategic skills

Required Qualifications

University degree in the field of computer science/ Engineering preferably from IIT and management degree from a B-School of repute

Job Posted By

Managing Principal

About Organisation

Orcapod Services