Head - Tele Sales/Inside Sales - B2C Segment - eCommerce - IIM/ISB/MDI/FMS
An Inside Sales / Tele Sales Head plays a fundamental role in achieving customer acquisition and revenue growth objectives by strategically generating and closing new B2C sales opportunities.
About the role : -
Head - Inside Sales is a leadership role and is core to our growth journey. We are looking for people who are passionate about what they do, manage an army of tele/ inside sales team, deliver on business targets and ready to roll up their sleeves to support the growth of the organization.
What You'll Do : -
- Lead & manage the entire inside/ tele sales vertical of the organization which strives to deliver the business targets. Hire, train, cross skill & up skill and retain the best tele sales talent.
- Own complete P&L of the tele sales vertical and formulate a data-driven strategy for growth of the business
- Design the inside sales strategy, set business goals & drive execution to achieve these goals for your teams
- Work closely with cross-functional vertical leaders in the formulation and execution of sales strategy, identify areas of improvement and implement effective solutions
- Support and develop relationships with key strategic partners and business alliances
- Shortlist avenues of future growth and zero in on effective channels through structured data-driven experimentation
What You'll Need : -
- Graduate from a top tier Business School
- Overall 8+ years of work experience, with 4+ years of managing a large inside/ tele sales team
- P&L ownership with excellent leadership & team management skills
- Ability to drive initiatives in a constantly changing work environment and adopt a do-what-it-takes mindset.