Head - Quality

Bull's Eye Consulting Partners
  • Delhi
  • 15-20 lakh
  • 11-16 years
  • Views
  • 22 Mar 2017

  • IT/ Information Technology

  • IT/ Technology - Software/ Services
Job Description

- To set up Product Quality process - pre product finalization

- Vendor Assessment, Evaluation & rating system

- Ensuring correct measurement of quality standard across all the categories

- Recommend & deploy product quality tools for productivity augmentation

- Pre fulfillment quality check across vendor locations and warehouse

- Identification & documentation of critical business processes.

- Identification & closure of process non conformities

- Building up the process from the scratch.

- Publish monthly CTQ dashboards

- Conceive & deliver Quality Awareness Programs

- Identify opportunity for cost management program.

- Continually update self knowledge on competition activities, industry news & business insights.

- Call Center Quality processes

- Ability to communicate effectively with internal Stakeholders.

- Well versed with quality methodologies

- Excellent communication & Presentation skills.

- Exposure to multi culture work environment.

- Strong data analysis skills.

- Willingness to Learn.

- Planning & organizing.

- Team Management


Competencies/Skill sets for this job

Data Analysis Warehouse Team Management

Job Posted By

Brahmleen Kaur
Sr Partner - Talent Acquisition

About Organisation

Bull's Eye Consulting Partners