Head- IT Infrastructure

Ikya Human Capital Solutions Pvt Ltd
  • Jaipur
  • 15-25 lakh
  • 10-20 years
  • Views
  • 23 May 2017

  • IT/ Information Technology

  • Banking - Retail
Job Description

Monitor effective Installation, configuration, and troubleshoot operating system (OS) such as Microsoft windows 2000/2003/XP desktops, laptop hardware related issues.
Ensure supports for prompt troubleshoot/ configure existing LAN/WAN infrastructure including Firewalls, Routers, Switches, Riverbed etc.
Automation of System Administration activities and related Processes in IT Infrastructure.
Ensure compliance with IT security policies.
Hands-on Symantec Combolt BackupExec or ArcServe Backup software.
Support and coordinate server health monitoring systems and script writing.
Expertise in workflow management system, data warehousing, ERP roll-out.
Supervise and/or perform hands-on fixes at server and desktop level.
Sound Knowledge of Networking, Servers, Routers and ability to handle Server/Networking issue independently.
Planning and Budgeting of IT infrastructure and manage IT Infrastructure expense within approved budgets .
Train employees, team members and Customer on various application software i.e. CRM, LN, TDMS etc.
Hands-on IT Project Management Skills.

Desired Competencies/ Education/ Experience & Skills:
Hands-on LAN/WAN infrastructure including Firewalls, Routers, Switches, Riverbed etc.
Expertise in Lotus Domino and experience in supporting Lotus Notes is a MUST.
Sound knowledge of Automation of System Administration activities and related Processes in IT Infrastructure.
Effective team management skills and ability to handle all IT Infrastructure/ System Admin incidents to meet Customer requirements and ensure compliance with IT security policies.
Hands-on Symantec Combolt BackupExec or ArcServe Backup software.
Sound knowledge of monitoring server health systems, script writing and maintenance with ZERO down-time.
Sound Knowledge of Firewall/ IT Security, Networking, Servers, Routers and ability to handle Server/Networking issue independently.
Ability to Plan and manage IT Infrastructure budget.
Hands-on IT Project Management Skills and ability to provide prompt IT Infrastructure/ System Admin support to all offices/ Clinics PAN India with in SLA.


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