Head -Customer Experience

Kelly Services India Pvt. Ltd.
  • Mumbai
  • 8-12 lakh
  • 5-9 years
  • Views
  • 18 Jul 2019

  • Customer Service

  • Internet/ ECommerce
Job Description

Hi ,
We are currently hiring for one of E Commerce company for below role:
Designation- Head of Customer Experience
Exp-5 to 9 years
Skills- Must have team Management exp
Must be only from E-Commerce or Retail Industry
Role- The Customer Experience team is highly qualified to interact with and help customers for a broad range of issues. The role of the Head of Customer Experience will be to oversee all Customer Experience functions, building the businesss overall consumer management capability in order to provide a high level of service and excellent consumer experience.
The role also incorporates a detailed understanding of inventory management, familiarity with third-party marketplaces, and co-ordination with various logistics partners and operations personnel.

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About Organisation

Kelly Services India Pvt. Ltd.