Head -BFSI

Kairos Consulting
  • Hyderabad
  • 10-15 lakh
  • 12-18 years
  • Views
  • 20 Apr 2017

  • Legal

  • Banking - Retail
Job Description

- Constantly co-ordinate with Banking Ombudsman, RBI, BCSBI officials and act as an intermediary to RBI and Senior Management.

- Co-ordinate with various stake holders (Regional Nodal Officers-Pan India, Legal Heads-Pan India, seniors of respective Business verticals) and ensure resolutions for regulatory/ legal notices pertaining to customer service issues.

- Ensure quality of response to the competent authorities and respond to the queries raised by regulatory with speed and accuracy.

- Analyze the trend of complaints and update seniors on exigencies.

- Percolate RBI perspective to stake holders of business verticals and endeavor to contain potential escalations.

Competencies/Skill sets for this job

Ordinate Escalations Intermediary

Job Posted By

Amit Kumar Kedia
Associate Director

About Organisation

Kairos Consulting