Guest Relations Executive

Aviation Service Pvt Ltd
  • Kolkata
  • 2-4 lakh
  • 1-2 years
  • Views
  • 13 Jun 2019

  • Others

  • Aviation/ Airlines
Job Description

Job Profile: Guest Relations Executive
Location: Dumdum Airport (Kolkata)
Salary (Gross): 20,000/- to 28,000/-
Benefits: PF, ESIC, Pick & Drop Facility, Accommodation

Responsibilities
Checking passengers for flights
Re-routing or re-booking passengers whose flights have been cancelled or delayed
Assisting disabled passenger or those travelling with young children
Giving passengers up-to-date information of flights
Assisting passengers with all inquiries, including lost or delayed baggage
Assisting staff in carrying out security checks as and when the situation arises
Delivering high levels of customer service to passengers and those travelling through the airport

Eligibility Criteria
Indian national between 18 to 32 years
Minimum Qualification HSC
Fluent in English and Hindi
At least 155 cm tall with weight in proportion to height
Well groomed with a clear complexion
Mature and positive with strong interpersonal and communication skills
No visible scars/marks on face and hand
No Tattoo.


Competencies/Skill sets for this job

Communication Skills Guest Relations Customer Service

Job Posted By

About Organisation

Aviation Service Pvt Ltd