Group Manager - Fraud Investigation

Phenom Placement
  • Mumbai
  • 10-15 lakh
  • 3-8 years
  • Views
  • 05 May 2017

  • Customer Service

  • BPO/ ITES/ Call Centers
Job Description

Forensic team is expected to provide an independent, proactive / reactive response resulting in credible outcome for detection and investigation of alleged frauds and also to safeguard an organization and its customers by identifying and managing all threats to them.

Responsibilities :

- Carry out investigations on internal and external frauds, thefts, and losses to the company

- Prepare investigation reports for various stakeholders

- Coordinate with other teams to compile evidences and assist in preparation of Police complaints

- Identify root causes / risks leading to instances of frauds / losses and recommend controls to mitigate those risks

- Maintain data base and trackers on incidents, and prepare reports for higher management when required

- Carry out Fraud Risk Assessments to identify areas specifically vulnerable to fraud, and actively engage with other stake holders to implement fraud monitoring and fraud preventive controls

Competencies/Skill sets for this job

Fraud Risk Investigations Stakeholders

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Phenom Placement