Group Manager

2COMS Consulting Pvt. Ltd.
  • Visakhapatnam
  • 10-15 lakh
  • 4-9 years
  • Views
  • 30 May 2017

  • Customer Service

  • IT/ Technology - Software/ Services, Hospitals/ Health Care
Job Description

Lead end to end service delivery and ensure 100% SLA Compliance.
Team Handling, Operational Management.
Communicate with front end and account management teams and clients - providing performance review and action plans for resolving performance gaps.
Work flow management - end to end.
Ability to address and manage operational and people issues.
Addressing day to day client queries and escalations.
Conflict Management.

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About Organisation

2COMS Consulting Pvt. Ltd.