Group Manager

2COMS Consulting Pvt. Ltd.
  • Visakhapatnam
  • 10-15 lakh
  • 4-9 years
  • Views
  • 30 May 2017

  • Customer Service

  • IT/ Technology - Software/ Services, Hospitals/ Health Care
Job Description

Lead end to end service delivery and ensure 100% SLA Compliance.
Team Handling, Operational Management.
Communicate with front end and account management teams and clients - providing performance review and action plans for resolving performance gaps.
Work flow management - end to end.
Ability to address and manage operational and people issues.
Addressing day to day client queries and escalations.
Conflict Management.


Job Posted By

2coms
Manager

About Organisation

2COMS Consulting Pvt. Ltd.