Google Process

Grow Revolution Marketing Pvt Ltd
  • Delhi
  • 2.1-2.3 lakh
  • 2-20 years
  • Views
  • 24 Sep 2019

  • Others

  • BPO/ ITES/ Call Centers
Job Description

HIRING FOR INTERNATIONAL VOICE PROCESS

NIGHT SHIFT

5 Days Working

Skills Required: Candidate should have excellent English verbal communication skills.

He is responsible for efficient dealing of complaints to completion and enabling satisfaction of the customer.
He is responsible for rendering responses from the administrative team so call returns are done in a timely fashion.
His responsibility is to Follow-up with participants within a 24-hour period in regards to the initial phone call even if it is to just touch base and let the participant know inquiry is still be researched.
His responsibility is to answer participant questions, as well as question participants to obtain full understanding of what information is being requested.
He is responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System.
He is responsible for monitoring Calls

Job Type: Full-time

JOB LOCATION: - NOIDA

SALARY SCALE: - 20,500 to 28,500 per month [FIXED] + TA + Meals

(Negotiable as per your skill and ability)


DOCUMENTS REQUIRED
One copy updated C.V. (Must)
One copy passport size photo (Must)
One copy xerox of all qualification mark sheets (Optional)
One copy xerox of all id proof (Optional)


Competencies/Skill sets for this job

Calls Voice Process Communication Skills

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