Genesys T2 Support Role

Terminal Contacts
  • Hyderabad
  • 10-15 lakh
  • 5-7 years
  • Views
  • 27 Feb 2017

  • IT/ Information Technology

  • IT/ Technology - Software/ Services
Job Description

1. Strong knowledge on Genesys framework and SIP server
2. Good experience in trouble shooting and L2 support in contact center technologies
3. Good at IVR, call routing and reporting
4. Good communication and interpersonal skills
5. Ready to work on 24- 7 rotational shifts

Competencies/Skill sets for this job

Ivr Call Routing L2 Sip

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About Organisation

Terminal Contacts