Genesys Specialist

Terminal Contacts
  • Patna
  • 10-15 lakh
  • 8-10 years
  • Views
  • 27 Feb 2017

  • IT/ Information Technology

  • IT/ Technology - Software/ Services
Job Description

Seasoned Genesys CTI professional with very good understanding of Genesys SIP Platform & hands on expertise in Genesys Inbound & Outbound 8.x
Genesys 8.x framework/architecture and call flow, Genesys Routing, Log analysis of TServer/ URS/Stat Server/ORS, Outbound Contact Server, Campaigns, CPDs etc.
Ability to independently design, build and deploy routing strategies based on ORS/Composer & configure Outbound in various Dialing modes is must.
Some experience of Web Services/SOA functions, backend integrations, stored procedures, scripting. Tibco Middleware is must.

Competencies/Skill sets for this job

Cti Sip Soa Stat Tibco Log Analysis

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