Genesys Architect Opening in Bangalore/uk

Arminus Software Pvt Ltd
  • Bangalore
  • Confidential
  • 10-13 years
  • Views
  • 17 Feb 2017

  • IT/ Information Technology

  • IT/ Technology - Software/ Services
Job Description

A sound Genesys CTI Solution Architect with previous hands on experience in Genesys modules of Genesys SIP, Outbound, Inbound, Genesys Voice Portal, WFM, eservices, Conversation Manager, CTI Cloud adaptor, Reporting (Infomart, CCPulse & Pulse). Sound knowledge of SBC, Media Gateways, Call Recorders, Web Development & Network routing is expected
Experience should include architecting & deployment for at least 2 large size Genesys Project. Additionally, should be able to guide the team during deployment, development, Migration & testing
He will be responsible for outcomes of Design Workshops, HL & LL Design, Interface Specifications, Testing Strategy, Migration Approach & Commissioning
He will interface with other backend systems & will be face for the Tech M account team & Customer


Competencies/Skill sets for this job

Genesys Inbound Outbound CTI

Job Posted By

About Organisation

Arminus Software Pvt Ltd