General Manager - Sales & Marketing

  • Chennai, Trivandrum
  • 20-30 lakh
  • 15-20 years
  • Views
  • 29 May 2017

  • Sales/ Business Development/ Account Management

  • Advertising/ PR/ Market Research/ Events
Job Description

Manage the overall operations portfolio including customer services, field operations & service quality management .

- Product portfolio handled includes all CFS operations related to containerize rail operations, customs clearance, coastal shipping & port/terminal operations .

- Also having oversight on key client / KAM program to support/provide overall leadership to all operations across India.

- The role entails working closely with the operations leads/teams across multiple locations to develop cost effective/innovative CFS solutions .

- Mandate also is to effectively implement a viable operational strategy / execution plan for the region involving rapid roll-out of products/initiatives, best practices sharing aimed at standardizing, measuring/managing productivity with the ultimate goal of providing world class service delivery across region.

- Has strong knowledge of Container Line (products and services).

- Has strong knowledge about the local market, competitor and industry trends

- Demonstrated results - performance, leadership and organizational wise

- Coaches extensively his/her team. Supports individual sales people in target accounts

- Leverages internal and external relationships to expand business opportunities, ideally from within industry

- Must be able to also engage and empathise with less senior influencers and users

- Proven ability to deeply and broadly build an understanding of target customers- strategic intent and current position, thereafter identifying opportunities for partnership with associated stakeholders

- Strong knowledge of Logistics process and solution design outlines

- Proven track record of targeting, pursuing and winning a sizeable portfolio of new logo key customers, through combined personal and collaborative selling efforts

- Proven track record in a matrix, multi cultural organisation, building strong relationships and networks

- Highly developed consultative selling approach, persuasiveness and influencing skills

Competencies/Skill sets for this job

Operations Customer Services Accounts Sales Product Portfolio

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