General Manager Operations

Ach Management Consultants Pvt. Ltd.
  • Kolkata
  • Confidential
  • 8-13 years
  • Views
  • 02 Aug 2018

  • Customer Service

  • Hotels/ Restaurants / Hospitality
Job Description

1. Getting to a ranking of 1-3 on Tripadvisor, Holiday IQ and Go Ibibo for each property. 2. Enforcing Standard Operating Procedures across all hotels. 3. Driving Budget compliances in terms of both revenue and profitability. 4. Achieving a guest satisfaction index of at least 8/10 in every hotel. 5. Reducing attrition at each property to a maximum of 20% 6. Achieving Health and Safety milestones at each property. 7. Overall management of all properties. General Manager - Operations hotel experience Min 8 year handling two area/state.

Job Posted By

Sagar S
Senior Research Associate - Sourcing Specialist