Provision of technical application FICO/JVA / Business Workflow support and application development capabilities, for the Finance Business area, within the Blueprint ERP application solution.
For the Finance Business area, within the Blueprint ERP application suite:
- Analyze and resolve incidents relating to the Application, ensuring that all necessary information is recorded as part of the incident management process
- Perform maintenance, bug fixes and enhancements to the application via Managed Service suppliers.
- Undertake Problem Analysis to identify route causes of incidents, escalating findings within the Line and Business, to minimize such incidents re-occurring
- Participate as a member of project teams, either at the Base Location, or where agreed, at another Business location - specific scope or work activities to be agreed as part of the project set-up
- Coach and advise more junior Application Delivery Analysts
- Fully comply with and adhere to, all Group and UIIT standards and processes