Executive - Inbound voice process

Adeeba E-Services Pvt Ltd
  • Kolkata
  • 2-3 lakh
  • 1-6 years
  • Views
  • 22 May 2018

  • Customer Service

  • BPO/ ITES/ Call Centers
Job Description

Desired skills
• Min 6 months experience in Inbound/Outbound Technical Support in International BPO.
• Must know how to close their own calls./take remote access
• Good communication skills.
• Experience in troubleshooting technical issues related to- Computer, Printer, Broadband, Router, Email issues, Mac, I-phone, I-pad.
• Ability to handle customer's issues and provide accurate resolution.
• Should be flexible working in night shifts.

Immediate joining preferable.
Perks & Benefits :
• Fixed Salary on 1st of every month In Salary Account
• 24 leaves in a year+comp offs+b'day leaves
• Very Attractive Incentives
• No Extension of Shift Timings
• Friendly Working Environment

Competencies/Skill sets for this job

International Bpo Tech Support Inbound Voice Outbound Voice Process

Job Posted By

Jasmine Iyer
HR Recruiter

About Organisation

Adeeba E-Services Pvt Ltd