Enterprise Head - Service Assurance - Fixedline

Flexi Partners
  • Bangalore
  • 10-20 lakh
  • 10-15 years
  • Views
  • 02 Nov 2016

  • Customer Service

  • Telecom/ Mobile Operator/ ISP/ Telecom Vendor
Job Description

Enterprise Head - Service Assurance - Corporate is primarily responsible for PAN India customer service experience which translates in to growth, expansion and up-sell within customers.
Responsible for revenue retention and ensure minimal service deactivation.
Acts as bridge between Network reality and Customer expectation
10+ years experience in Fixed line customer service / service assurance, managing enterprise customers.

Technical understanding of Fixed line products.

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Flexi Partners