Perform installation, upgrade, configuration, deployment, and administration of Enterprise Monitoring tool sets (HP Business Service Management 9.x, Operation Bridge, Operations Manager 9.x, HP BPM, HP Sitescope, HP UCMDB 10.x and HP NNMi Manage and Schedule Forwarding rules at OMi Integrates HP products through HP Connector Configure monitors using HP NNMi, Sitescope, BPM, OMw Coordinates HP Tools version upgrades, software fixes, and preventative maintenance to minimize risk and service disruptions. Resolve highly complex issues and implements projects at an advanced technical level regards Monitoring initiative. Develops architecture, standards, and procedures for monitoring implementation and considers their integration with the balance of the IT infrastructure and support teams. Analyzes and evaluates ESM operations and provides expert technical direction and recommendations to improve utilization. Implement automation procedures and tools to optimize staff and computing resources and their availability. Creates and analyzes reports accordingly. Act as a liaison between internal and external user communities. Collaborates with application support staff to design and provision services, and troubleshoot problems. Conducts training for, and directs the efforts of, end users, outside vendors and less experienced staff. Designs ESM security architecture and administers access. Lead efforts in periodic security audits, vulnerability assessments, and remediation. Provides after- hours and weekend support as needed. Provides user account set up on servers and identifies possible improvements (security gaps, patch levels, capacity thresholds) to optimize performance. Performs script writing and/ or programming as needed Total Experience In Years I hereby declare and confirm that all the information provided by me as a part of this application is true and correct to the best of my knowledge.