Desktop Support Engineer

Adeeba E-Services Pvt Ltd
  • Kolkata
  • 4-5 lakh
  • 1-2 years
  • Views
  • 15 Jun 2019

  • Safety & Security

  • BPO/ ITES/ Call Centers
Job Description

Adeeba is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. We are a leading International BPO. We provide Computer Technical Support in the UK, USA, Australia, and Canada.
Any query related with computers viz. Operating Systems, Internet, Printers, Drivers, DELL,
HP, Adobe, Networking and so on are resolved by our Technical Support Experts.

Job Description:
1. Providing technical assistance to international clients and handling customer objections/queries effectively.
2. Build customer interests in the services and products
offered by the company.
4. Follow up with the customers before the expiration of
their subscription plan.
5. Troubleshooting Software, Antivirus, Outlook, desktops and laptops and any other peripheral devices like printer or router technical issues.
7. Should have knowledge in troubleshooting Mac issues.

Night Shift Only
Location: Kolkata
Compensation: Fixed Salary + Monthly Performance-Based Incentive up to 5k
Salary up to 25k
Educational Qualification: Graduate/ Post Graduate.

Desired Candidate Profile :
• Excellent verbal and written communication skills
• Conviction & ability to convince.
•Thinks fast & acts Decisively.
• Adhere to timeliness & ability to deliver under
.Good working knowledge of Computers

Benefits:- · Fixed salary credited on 1st of every month + Incentives · 24 casual leaves in a year + 15 comps off + Paid B'day leave

Address: Godrej Genesis, 6th Floor, Room No. 602, Block EP & GP, Salt Lake, Sector V Kolkata -700091

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About Organisation

Adeeba E-Services Pvt Ltd