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Job Title: Desktop Support Engineer ,L2
Experience required: 1 years to 5.5 years
Job Location: Mumbai (Goregaon)
Skill required: Excellent Communication skill with strong technical knowledge.
NOTE: Only Female candidate.
Candidate should be comfortable for 24*7 shifts. No transportation facility would be available
Candidate should have Excellent communication skills
Candidate should be a graduate i.e-10+2+3 or 10+2+4 from an affiliated university
Candidate should have all educational mark sheets and certificates as also the set of documents for the companies worked, e.g. Offer letter, salary slip, Experience letter
Good Communication Skills is a must
Should be open to work in 24*7 shift environment
Minimum 3.5yr experience in Desktop Admin Role with good experience on Windows/Outlook/Lotus notes
Should be good with following-up with the different support teams and vendors.
Knowledge of configuring & troubleshooting Notes & Outlook & MS Lync 2013
Knowledge of configuring & troubleshooting Iphone,Ipad & Blackberry.
Should have good troubleshooting technique to resolve issues related to Adobe Reader and Digital signature & e-tokens.
Knowledge of NSE & BSE systems.
Should perform user account creation, deletion, and configuration
Basic troubleshooting experience needed along with knowledge on Operating Systems
Candidates should have hands on experience or knowledge on Ticketing tools
Knowledge of Software Installation / Upgrade / Rollouts
Troubleshooting the Hardware and Software problems