Desktop Support Engineer

Future Focus Infotech Pvt. Ltd.
  • Pune
  • Confidential
  • 2-4 years
  • Views
  • 28 Feb 2018

  • IT/ Information Technology

  • IT/ Technology - Hardware & Networking
Job Description

Notice period:- Immediate to max 15 days JD :  Job Profile Installation and configuration of Windows based operating systems (Windows Xp, Vista,7&8) Software installations and troubleshooting of all types of customer oriented field problems, network setting for TCP/IP and Internet setup. Trouble shooting of all types of Hardware and software applications problems. Configuring & troubleshooting of Desktop/Laptops for L1, L2 & L3 levels & Managing backup and recovery. Configuring & troubleshooting of printer, scanner & LAN related issues reported by users Installation and configuring of wireless Data Cards in users laptops. Exposure in Active Directory user creation & deletion Maintenance and Troubleshooting of connectivity problems using Ping, Trace route. Trouble shooting hardware, software & networking problems. User group policies creation & modification Monitoring of virus issues through Symantec Endpoint Protection antivirus. Regular data & mail backup of MS outlook (PST files). Password creation & resetting to end users through remote desktop Good experience in configuring & troubleshooting of MS Outlook 2007/10/13 or Outlook Express Remotely resolving application problems and network problems and mail configurations through net meeting, remote desktop sharing. Resolving tickets with in the SLA which is raised from End User side. Maintaining Assets through Asset Management Tools


Competencies/Skill sets for this job

Desktop Support Desktop Support Engineer Desktop Engineer

Job Posted By

Akshay
Executive Delivery

About Organisation

Future Focus Infotech Pvt. Ltd.