Deputy Manager- Quality

2COMS Consulting Pvt. Ltd.
  • Visakhapatnam
  • 10-12 lakh
  • 5-10 years
  • Views
  • 21 Apr 2017

  • Customer Service

  • Hospitals/ Health Care
Job Description

Monitor process quality check audits
Ensure completion of the Internal and External Calibration sessions
Ensure that Frequency and Event based feedback for the team is complete
Preparation of Quality Standard Documentation for the process and update it on a regular basis with regards to any changes
Assist the Operations team in the customer compliant & resolution process for the teams
Complete the regular performance review with the team of QAs
Compile MIS for all teams handled
Support the GM in review of employee performance based on data with areas of development
Ensure that the QA process meets the ISO Compliance
Drive Continuous improvement initiatives
Drive best practice/idea sharing
Achieve QNS target through Quality Initiatives

Competencies/Skill sets for this job

Qas Mis Support Continuous Improvement

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About Organisation

2COMS Consulting Pvt. Ltd.