Deputy Manager

IDFC Bank Ltd
  • Mumbai
  • Confidential
  • 4-5 years
  • Views
  • 16 Jan 2017

  • IT/ Information Technology

  • IT/ Technology - Quality Assurance/ Testing
Job Description

Key Responsibilities
• To manage and resolve day-to-day production support issues for a number of distributed applications that support cash management and Corporate Internet Banking portal.
• Incident and problem management.
• To update key control systems according to bank procedure and ensure resolution in a timely manner
• To participate in Critical Site Tests for supported applications.
• Prepare and conduct system integration testing and support user testing
• Liase with internal and external stakeholders for effective maintenance and ensuring uptime for the system.
• Establish and manage relationships with key internal and external stakeholders.
• Collaborate with operational users, application vendors & internal teams for issue resolution and application support.
• Co-ordinate with internal teams for deployment, application release management.
• Hands on experience of collecting and documenting business requirements, solution design review, use cases and business flows
• A techno-functional expert for supporting Cash Management / CIB System
• Knowledge on the local payment product i.e. RTGS/NEFT/NACH/ECS and cross border products like SWIFT.
• To assist with project UAT testing when appropriate, especially as related to non-functional requirements.
• Experience in defining and gathering business requirements from user / internal teams and translating them into functional specifications.

• Bachelor’s degree (B.Com, BA, B.Sc., BMS, BE etc.)
• Experience of 4+ years in Information Technology (preferably in Banks) working on the cash management system (Transact Cash In/Cash@will/Intellect GTB etc.
• Good functional knowledge on the local cash management business.
• Knowledge of system integration from functional and technical considerations
• Flexible, co-operative and resilient
• Able to work effectively under pressure and changing priorities
• Adept in using MS Office
• Good communication skills
• Team player and collaborative approach

Competencies/Skill sets for this job

Integration Testing Maintenance Hands On Release Management Ordinate

Job Posted By

About Organisation

IDFC Bank Ltd