Delivery Head

Shalaka Management Services
  • Hyderabad
  • 15-25 lakh
  • 16-20 years
  • Views
  • 22 May 2017

  • Customer Service

  • IT/ Technology - Software/ Services
Job Description

- Deep understanding of Delivery & People management

- At least 16- 18 years of Delivery background

- From a Tier 1 organization

- Has managed a delivery set up of similar scale in his past experience ( 1000 people), have handled at least 400 to 500 people with ability to scale

- Has spent time, at least 4-5 yrs, in customer facing roles at onsite (preference)

- Revenue management has experience in managing the revenue targets of the IG

- Gross Margins sensitive and ability to improvise GM's

- Proven experience in building teams from scratch

- Competency building should be able to streamline the hiring process based on the current trends and work towards building scale

- Has a good overall understating Microsoft Technologies

- Look for people with exposure to US Customers, some onsite stint in US

- Experience in Customer Interaction

- Experience in Financials and Operations

Competencies/Skill sets for this job

Revenue Management People Management Customer Facing

Job Posted By

Shyam Menon
Associate Director

About Organisation

Shalaka Management Services