Data Services Operator

i Quest Consultants
  • Pune
  • 3-5 lakh
  • 1-3 years
  • Views
  • 11 Jul 2017

  • Quality Control/ Quality Assurance - Software

  • IT/ Technology - Software/ Services
Job Description

This includes Health check of Applications, Network and Storage including Daily Preflight Checklist Open to working in shifts including night shifts and work schedules in which employees change or rotate shift. Weekly Off may be on a weekday [Monday-Friday] instead of weekends depending on rotation or company policy. Maintain Daily Shift documentation and End of the Day Reports. Understand system issues and notify senior Application / Infrastructure Leads or Support Engineers appropriately using Escalation Charts. Assist in Smoke testing after each component deployment in test environments and Production. Assist in Preparing Production Reports and Summaries NECESSARY KNOWLEDGE, SKILLS & ABILITIES Core Skills High Value, Attitude and Aptitude and believing in Company's Principles and sign up for the same. Responsibilities Comply at all times with End Users' Responsibilities defined in HR Induction Training Should Have : Basic written and verbal communication skill and self confidence to escalate and resolve issues Basic Computer Knowledge and ability to create Word , Excel and Powerpoint documents [for generating summaries and reports] Should Acquire: Understanding / Exposure to Remote monitoring Behavioral & Teamwork Competencies Effective communication (verbal & Written) and interpersonal skills. Ability to work in a team efficiently

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i Quest Consultants