Data Base Implementation Engineer- Salesforce/ CRM

Harsha IT Ventures
  • Bangalore
  • 10-15 lakh
  • 2-6 years
  • Views
  • 07 Jun 2017

  • IT/ Information Technology

  • IT/ Technology - Software/ Services
Job Description

- Have deep knowledge and experience in CRM integration, preferably onto the Salesforce platform

- Are constantly updating knowledge of Salesforce and related technologies

- Have industry experience working with extremely professional, high profile organization

- Have experience working and interfacing directly with client project teams

- Have Salesforce certifications preferred, most attractively Dev 401, 501, SFDC

- Work on end-to-end delivery of a project which involves gathering requirements, designing technical architecture, building custom elements, integrating 3rd party software, etc

- Understand the product thoroughly and be a functional expert throughout the breadth of Cloud Lending's products

- Analyse customer cases and advise the customer community about the product functionalities, gaps, workarounds, and customisations required to resolve any product shortcomings

- Designing and configuring Salesforce objects

- Quick learner, driven, determined, self-motivated, great analytical skills, interpersonal skills and project a confident and professional demeanour

- Working knowledge of Salesforce, Java, APEX

- Understanding of VF Page development process, Web Services, Validation Rules, Workflows, Approval Processes, Data Loader, Batch Processes, Migration Tools

- Excellent coding, troubleshooting, documentation, problem solving and presentation skills

- Resolve production issues reported by customers

- Assist a wide range of clients with technical queries, troubleshoot customer and product code issues, by interacting with customer techno-functional team and product management

- Collaborate with product team, QA during design and implementation phases

- Share best practices with team members to enhance the quality and efficiency of customer experience and contribute to the knowledge base

- Be flexible to directly work with US/EMEA clients

- Financial Domain knowledge is preferable

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Harsha IT Ventures