Customer care Executive (e - commerce)

Glan Management Consultancy
  • Delhi, delhi
  • 2-3 lakh
  • 1-3 years
  • Views
  • 10 Oct 2018

  • Customer Service

  • Recruitment/ Staffing
Job Description

Position: Customer care executive (e - commerce)
Location: Ghitorni , Delhi
Experience: 1 - 3 year
salary: 1.5 - 2.2 LPA
Industry: e - commerce portal offering stylish and affordable clothing for women
Qualification: Any

Must be fluent in English ,
good communication and written skills , friendly , soft spoken.
Must have E - commerce knowledge
min 1 year experience in same role
Call and email responding experience
Call center experience preferred

Key Functions & Roles of the Candidate: -
Tele calling
Tele verification
Customer feedback calls
Email and social media queries response
Customer care support
Maintain record on excel
Update status on WMS

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Glan Management Consultancy