Customer Support - Technical Consultant- Voice(epabx)

Speed Jobs Consultancy
  • Ahmedabad, Mumbai, Pune
  • 1.75-5 lakh
  • 2-7 years
  • Views
  • 02 Jan 2019

  • IT/ Information Technology

  • IT/ Technology - Hardware & Networking
Job Description

Customer Support- Technical / Sr Technical Consultant./Principal Technical Consultant - Mumbai/ Pune/ Ahmedabad

Candidate must know and have experience in support of IPABX telecommunicationequipment

Candidate must able to identify, assess and find solutions to the various technical problems

Candidate must able to visit and inspect sites regularly to conduct Preventive Maintenance

Candidate must be able to promptly work in emergencies and be equipped to handle disruptions of service with good analytical skills

Candidate must be aware of government and company standards and procedures like logical partitioning.

It is purely field related job and responsible for AMC follow up, physical installation of IPABX


General proficiency in Widows and Linux operating systems

General proficiency in MS office products and MS project would be an added advantage.

Voice Protocols: ISDN, SIP, H323, QSIG, E&M etc....

CCNA certification will be an added advantage.

Good Communication Skills both verbal and written

Should be able to meet deadlines and work under pressure

He must be a team player and work with different department and workers in the field


BE in Electronics and Telecommunications OR

Diploma in Electronics and Telecommunications OR

BSC in physics or Electronics.

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operation head

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