Customer Support Officer

Rivera Manpower
  • Bangalore
  • 2-4 lakh
  • 1-2 years
  • Views
  • 07 Jul 2017

  • Operations

  • BPO/ ITES/ Call Centers
Job Description

*Attracts potential customers by answering product and service questions; suggesting information about other products and services.
*Opens customer accounts by recording account information. Maintains customer records by updating account information.
*Providing customer support through Voice/E-Mail/Chat Support
*Handling customer complaints/analysing statistics or other data to determine the level of customer service
*Developing customer service procedures/policies/standards for the company

Competencies/Skill sets for this job

Customer Support Analysis Customer Service Client Retention

Job Posted By

About Organisation

Rivera Manpower