Customer Service-Sales

lakshya consulting in india
  • Mumbai
  • Confidential
  • 1-2 years
  • Views
  • 12 Jul 2017

  • Customer Service

  • FMCG/ Foods/ Beverages
Job Description

Job Description :
Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas

Requirements
Proven customer support experience or experience as a client service representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
High school degree


Competencies/Skill sets for this job

Customer Service Sales Leads Service Sales

Job Posted By

Jeetendra
recuirment consultant

About Organisation

lakshya consulting in india