Customer Service Engineer

2COMS Consulting Pvt. Ltd.
  • Mumbai
  • 2-3 lakh
  • 1-3 years
  • Views
  • 06 Jul 2018

  • Customer Service

  • Consumer Durables/ Semi Durables
Job Description

Good to Have Skills : Desktop Transformation Job Requirements : Comprehensive knowledge of desktop laptop PC hardware, maintaining other computer peripheral devices such as printers, End-User Devices PDAs, Smart Phones, Blackberry devices, etc Good knowledge on Windows 2000, WinXP, Windows Server Experience in Providing technical Support by performing installation, repair, and preventative maintenance of personal computer and related software/hardware Knowledge of Antivirus Symantec, Norton, CA e-trust etc personal computer software Microsoft Office Suite 03-07 Knowledge of creating implementing software imaging through Symantec Ghost Knowledge of Escalation procedures to appropriate individual based on established guidelines and procedures Create Knowledge Base Articles / Technical Notes Conduct user training on various technical issues when needed Maintains all workstation hardware and software in accordance with companys standard guidelines to ensure optimum performance and consistently demonstrates a general knowledge of com. Desired Candidate Profile: Candidate should have strong experience in Desktop Support . Candidate should be flexible working as a contractual employee.Should be able to join within 10 to 15 days of notice period.

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2COMS Consulting Pvt. Ltd.